Battilana, Julie, and Tiziana Casciaro. "Change Agents, Networks, and Institutions: A Contingency Theory of Organizational Change." Academy of Management Journal 55, no. 2 (April 2012).

Contingency management theory says there’s no one-size-fits-all approach — leaders must adapt strategies based on people, tasks and the environment.

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Digital transformation is a necessity for many businesses. But so many of these efforts fail due to a lack of change management. Companies of all types and sizes are investing heavily in the ...