Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

SEATTLE, WA--(Marketwired - Jun 20, 2017) - Field service appointments can be high-friction events, or strategic opportunities to engage customers and build trust. The outcome depends on whether ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...