今天，优质的客户服务已成为企业赢得市场的关键。ServiceNow CSM作为全球领先的客户服务管理平台，正在帮助众多企业实现服务流程智能化转型。为帮助企业团队和个人快速掌握这一核心技能，世达教育特别推出"ServiceNow CSM Training"课程，系统提升学员在CSM、现场 ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

SANTA CLARA, Calif. - ServiceNow (NYSE: NYSE:NOW), a leader in digital workflow solutions, has announced the integration of advanced AI capabilities into its Now Platform to redefine collaboration ...

TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform for business transformation, and Five9 (NASDAQ: FIVN), provider of the ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced its Now Platform ® San Diego release. With ...

SANTA CLARA, Calif., January 15, 2025--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer ...

AI-driven contact center solution enhances ServiceNow® ecosystem, driving operational efficiency and seamless experiences for employees and customers across multiple business functions. 3CLogic's ...

The San Diego release of the ServiceNow Now platform, the first of two major upgrades planned for 2022, is now available for solution providers looking for new ways to help customers more productively ...