THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

New protections mean suppliers will finally face consequences when things go wrong ⚡ ...

Check to see if you meet the criteria for the payment ...

Customers will also be compensated if they have been forced to wait more than six weeks for a smart meter installation appointment ...

Smart gas and electricity meters sound simple. The devices send regular wireless updates about your energy usage to your supplier, which means an end to the hassle of estimated bills and manual meter ...

Smart meter deployment has slowed in Great Britain, according to the latest figures from the UK Department for Energy Security and Net Zero (DESNZ). A total of 780,800 smart and advanced meters were ...

Facepalm: London authorities aim to have the industry deploy smart meters in the majority of UK homes and small businesses, offering people and companies a convenient method for measuring their actual ...

New national network of energy meters has been delayed three times since 2015. I suspect that a large amount of the projected savings may turn out to be fictitious, as there's no guarantee that the ...

Soaring energy prices are squeezing homes and businesses across the UK and Europe, prompting leaders to implement support measures such as the UK’s Energy Price Guarantee. Yet it is often unclear to a ...