The outsourcing industry battles a chronic problem: high turnover rates often soaring past 40% annually. BPO is incredibly demanding, and that relentless pace, if left unchecked, quickly depletes teams and sacrifices performance. The data is clear: high team performance is a direct reflection of the work environment. That's why fostering a people-first culture is no longer optional—it’s a non-negotiable strategy for any exceptional outsourcing partner looking to stabilize operations and deliver
The outsourcing industry battles a chronic problem: high turnover rat…
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